2023 Rock Integrated Services Survey

With an ever growing list of companies offering services in the Rock RMS space, we asked the community to share their experience with vendors.

Other

Church Online Platform

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7.7 / 10 22 Responses

AI Summarized Comments

The Church Online Platform (CHOP) is generally viewed as a valuable resource, particularly for its cost-effectiveness as a free solution. Users appreciate its functionality and the team's responsiveness to issues. However, some users have experienced difficulties with the integration of CHOP with Rock RMS, particularly with the consistency of the plug-in and the Open Id setup. Some users also expressed a desire for more customization options, such as the...

Differential / Apollos

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7.2 / 10 8 Responses

AI Summarized Comments

The feedback on Differential / Apollos, a Rock RMS integrated partner, is mixed. Some respondents appreciate their expertise and innovative approach, and have had positive experiences working with them on custom app development. They are also praised for their good customer service and their commitment to rectifying any issues. However, there are concerns about the difficulty of integrating their mobile solution with Rock, with some users feeling that th...

Front Porch

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6.8 / 10 12 Responses

AI Summarized Comments

The feedback on Front Porch, a Rock RMS integrated partner, is mixed. Some respondents appreciate the insights it provides on physical presence on campus and its compatibility with most WiFi vendors. They also commend the quality of the data it provides, despite its high cost. However, there are concerns about the difficulty of integrating it with certain phone providers and WiFi systems. Some respondents also express discomfort with the tracking aspect ...

Subsplash

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5.4 / 10 21 Responses

AI Summarized Comments

The feedback on Subsplash, a Rock RMS integrated partner, is mixed. Some users appreciate the service provided, noting that it is a good solution for small churches and a great first app platform. They also commend the team for not overpromising and delivering a functional product. However, there are concerns about the cost, particularly for larger churches, and the lack of full integration with Rock. Some users have experienced issues requiring assistan...

Studio C

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4.8 / 10 4 Responses

AI Summarized Comments

The comments suggest dissatisfaction with Studio C's integration with Rock RMS. The respondent feels that Studio C does not fully understand how Rock operates, despite offering a decent middleware option. They criticize Studio C's marketing and program promotion services, stating that they have not increased congregation interaction as promised. They also express concerns about the high implementation costs, monthly usage charges, and the requirement for...

Survey Processing Methodology

Reviews are displayed in descending order of their exact (non-rounded) rating, which is the average of the ratings given by the reviewers.

All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.

Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.

It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:

Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.