Question

Photo of Trey Hendon III

0

Setting up Recurring Giving

2

First off, I'm on Rock 3.4 and I'm setting up a Payflow Pro account and it's still in test mode at PFP and in the System Settings.

I've been able to select the PFP gateway on the Transaction Entry block and that is working as expected.  When I try to set the gateway in my block settings for the Scheduled Transaction Edit block, there are no choices in the drop down list.

I'm thinking one of three things: 1) I've done something wrong; 2) There's a bug in the block settings; 3) Rock tests the Gateway to see if Recurring payment is turned on before allowing me to select the option and it's not active on my account yet.

Anyone else seen this?

  • Photo of Trey Hendon III

    0

    Turned out I was missing the correct Test Card info:  https://ppmts.custhelp.com/app/answers/detail/a_id/929/

  • Photo of Jeremy Turgeon

    0

    Hi Trey,

    We also use PFP in our online giving setup.  I can't seem to replicate the problem you're experiencing so here are a few troubleshooting options you might try.

    1) Restart the server (duh).  You've probably already done this but it is always worth mentioning :)

    2) Try a different browser.

    3) Create the block on a completely different page and see if that helps.

    4) Set the gateway on the block to the test gateway that comes with Rock and see if it's still blank.

     

    Hope that helps!