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Workflow Communication Prefence

Andrew Metz posted 5 Years Ago

So I've created a workflow to send prayer requests out to our "Prayer Chain" (a communication list) and the last part I'm getting stuck at is ONLY sending to the recipient's communication preference. Currently I have 2 different actions ("Send Communication" & "send SMS") so a recipient receives both an email and an SMS.

Any way you see around this?

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- Jim Michael replied 5 Years Ago
I don't believe there is any way around this, short of a RunSQL action that looks-up the preference and sets a workflow attribute so you can filter your actions on that. I think the actions would need to be enhanced to support communications preference, which is a good https://community.rockrms.com/ideas
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I don't believe there is any way around this, short of a RunSQL action that looks-up the preference and sets a workflow attribute so you can filter your actions on that. I think the actions would need to be enhanced to support communications preference, which is a good <a href="https://community.rockrms.com/ideas" target="_blank">https://community.rockrms.com/ideas</a> 
I don't believe there is any way around this, short of a RunSQL action that looks-up the preference and sets a workflow attribute so you can filter your actions on that. I think the actions would need to be enhanced to support communications preference, which is a good <a href="https://community.rockrms.com/ideas" target="_blank">https://community.rockrms.com/ideas</a> 
I don't believe there is any way around this, short of a RunSQL action that looks-up the preference and sets a workflow attribute so you can filter your actions on that. I think the actions would need to be enhanced to support communications preference, which is a good <a href="https://community.rockrms.com/ideas" target="_blank">https://community.rockrms.com/ideas</a> 
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