The feedback on Subsplash, a Rock RMS integrated partner, is mixed. Some users appreciate the service provided, noting that it is a good solution for small churches and a great first app platform. They also commend the team for not overpromising and delivering a functional product. However, there are concerns about the cost, particularly for larger churches, and the lack of full integration with Rock. Some users have experienced issues requiring assistance from Subsplash, and there are complaints about the focus on sales over delivery. There are also concerns about the difficulty of migrating data out of their system. Some users are in the process of switching to other providers or building custom apps. The feedback suggests that while Subsplash may be a good starting point, it may not be the best long-term solution for all users.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.