The majority of the survey respondents have a positive view of Simple's integration with Rock RMS. They praise Simple's exceptional customer service, their willingness to go above and beyond for the Rock community, and their proactive approach to problem-solving. Respondents also appreciate Simple's commitment to developing new functionalities and their quick response times. The integration of Simple's product into Rock is highly valued, as is their ability to handle financial aspects effectively. However, some respondents express concern over Simple's higher costs, despite acknowledging the value they provide. A few respondents also mention that Simple's user interface is one of the best they've seen, but again, they note that the fees are quite high.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.