The survey comments indicate mixed reviews for Protect My Ministry's integration with Rock RMS. Some users found the service dependable and easy to work with, praising its consistent results and responsive support. However, others expressed dissatisfaction with the customer service, citing difficulties in getting straight answers and having to contact them multiple times. There were also concerns about the integration with Rock RMS, with some users finding it buggy and lacking in real-time results. Pricing was another issue, with some users finding the cost structure unclear and individual background checks expensive. A few users also reported issues with the accuracy of background checks, leading them to switch vendors. Despite these issues, some users found the service satisfactory and appreciated its Christian values and long-standing presence in the industry.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.