The feedback on Checkr, a Rock RMS integrated partner, is mixed. Users appreciate the quick and reliable integration, user-friendly interface, and the speed of their background checks. The support staff is also noted to be helpful. However, there are concerns about the lack of customization options, particularly with email templates. There were also some initial setup issues reported. The most significant concern among users is the high cost, with several noting that prices have significantly increased over time. This has led some to consider other options. Additionally, one user mentioned a misalignment in cultural values and occasional difficulties in getting assistance when needed.
Learn More About our Survey Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner . Please summarize the comments in a way that is professional, concise, accurate.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.